HelpFrequently asked questions
Placeholder - replace before launch. Swap in the store’s real answers. Each question below is an example of the kind buyers and sellers ask a coin/bullion desk.
How is bullion priced?
Bullion is priced live off the spot market with a posted premium. The price shown updates as the metal moves, and a short price lock holds your quote through checkout.
Do you buy from the public?
Yes. Bring items to the counter or use the mail-in flow to lock a quote first. We buy coins, bars, and scrap gold by karat.
What does an in-house grade mean?
We authenticate and grade on our own bench and issue a certificate under our brand. Every certificate is publicly verifiable by its number on our Verify page.
How is my order shipped?
High-value orders ship fully insured and signature-required, with discreet packaging. Local pickup is available where offered.